Second Unit – After Effects Templates, Motion Graphic Creative
About Us

We are a team of freelance animators/designers with a passion for fun, challenging motion design work. With more than a decade of experience, we have worked with a wide range of clients, broadcast networks, and design studios.
Thank you for taking the time to look through our portfolio. If you have a project that you might need our help with, please contact us and we can chat more.

Contacts
Adress:
Belgrade, Svetozara Radojcica 70b
Phone:
+381 (63) 322 924
E-mail:
support@second-unit.net
(c) Second Unit, 2018
Common questions and answers

FAQ

Do your templates come with tutorials?

Yes, and no. Some of our templates come with a detail video tutorial, some not. But every template has a readme text file that explains how the project is broken down and the best steps that you need to take to edit this project.

Which version of After Effects I must use?

Most of our templates are compatible with After Effects CS6 or higher. You can check version compatibility in the project description for the template in question. Be careful because you cant open templates in older versions of After Effect.

Can I use purchased AE Template with Avid Studio or some other non-Adobe Software?

No. Purchased AE Templates can be used only with Adobe After Effect software, version CS6 or higher.

In project description, you can find "render time with recommended configuration approximately". What does this mean?

Recommended configuration means that project was tested, as a working proof on that configuration for specific estimated time.

Can the footage areas be photos instead of video?

Yes, of course.

I keep getting the message that it can't read the files in the "don't touch" folder. What can I do?

It seems to be some codec issue on your machine. You can find some good codec pack. Install it, and then open AE again and see if this was helpful. If not, find some encoding program, Adobe media encoder will work, and open every prerender clip from project folders within that encoding program. Prerender those clips in some familiar format.

When you prerender all the clips, open the project, find those clips in project setting window / dont touch / video folder. Right-mouse click and choose "replace movie" option, and then just navigate to the folder where you stored your new, re-rendered clips.

Wholla, that is all.

I have changed videos but when I rendering it some of the videos are not displaying. How can I fix it?

You must import video in every media holder composition. Pay attention that you didn't miss some of them because sometimes a project has a large number of them.

Also be sure that you delete everything inside media composition before you insert your media. Also it might be that your imported media are not long enough and at one moment, your media source becomes "invisible". Usually, about 30sec of video file will be more than enough. If there is still no solution to the problem, then it is a codec issue. Try to prerender your issued clips into some other format and imported it again into AE.

Your product info said "No additional plugins needed" but when I open the project I get a notice that I have missing plugins?

You are opening the wrong version of the project. When you unzip the project files you will usually find two folders. Use After Effect project inside the prerendered version folder, not the full one, because full one is one with all the add. plugins.

Also, it might be a problem in your AE version. You are maybe using Adobe trail version. Some of the effects, like the Cycore (CC) effects, aren't included in the trial version.

"Missing source file error", what does it mean?

Sometimes After Effects can't locate the source files due to the change of location. The easy way is to right click on the missing file and click replace file then locate the file in one of the folders. Once one missing file is located then After Effects will automatically find the rest of the missing files.

I try to render the project it crashes. What do I do?

Well, some of our templates are robust, using many layers arranged in 3D space, so I guess that can be a problem for some "weak" configuration's.

Here are some things that can help you:

Use the prerender version of the purchased project.

Try to open every prerender clip in some encoding program (Adobe Media Encoder) and try to prerender it.

Turn off camera blur (that will free some process calculations for 3d layers)

Try to prerender parts of the project and then composed it later (its demand some advance knowledge).

You can try to find some more powerful computer just for this projects (RAM 16GB at least)

"Missing source file error", what does it mean?

Sometimes After Effects can't locate the source files due to the change of location. The easy way is to right click on the missing file and click replace file then locate the file in one of the folders. Once one missing file is located then After Effects will automatically find the rest of the missing files.

You don't find what you're looking for?

 

If you need some custom work we are skilled at creating motion graphics with a purpose above and beyond prettiness. 

We work on projects from the point of brief, leading it through to final delivery. Although we are usually quite happy to contribute to any part of the process.
 
We are always thirsty for new clients, studio bookings or speaking engagements.

Got Your Own Question? If you want to ask us something or need more info about our work or customization process

you can contact us via the contact page